Delivery Policy

In the UAE, we are able to deliver to almost all areas within 7 working business day.

Delivery services for large home appliances is undertaken directly by our vendors and can take up to 14 days. If we are unable to deliver to your location, our Customer Care team will contact you to find a solution.


Important Notes:

If the shipment arrived to you and there is no response from you then your shipment will be returned back to us.

After receiving the shipment, if you find any product is missing then you will have 3 days to inform us. In case

if you didn’t receive your order within 7 days from purchase date, please contact us immediately.


Terms & Conditions

There are no deliveries on Fridays or UAE public holidays.

All orders will be delivered between 9 am and 7pm.

For more details, contact our Customer Service Centre via the contact us page, or get in touch with us at (04-564-6480) or ( We’re available from 8:30am to 5:30pm (GST), 6 days a week.